Privacy Policy

This Privacy Policy describes how Anil Kamath ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (akamath.com), use our AWS Marketplace products, or engage our consulting services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title
• Professional Information: Your role, company size, AWS usage level, technical requirements
• Communication Content: Messages, questions, and project details you share with us
• Consultation Information: Details about your AWS infrastructure, challenges, and goals
• Payment Information: Billing details for consulting services (processed securely through third-party payment processors)

1.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent, click patterns, referring websites
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Small data files to improve website functionality and analytics

1.3 AWS Marketplace Data

For AWS Marketplace products, we may receive:

• Purchase and subscription information from AWS
• Usage metrics and deployment information (anonymized when possible)
• Support request details and technical logs

2. How We Use Your Information

2.1 Primary Business Purposes

• Service Delivery: Providing consulting services, technical support, and AWS Marketplace products
• Communication: Responding to inquiries, scheduling consultations, providing updates
• Project Management: Managing consulting engagements and delivering agreed-upon services
• Support: Troubleshooting technical issues and providing product assistance

2.2 Business Operations

• Analytics: Understanding website usage and improving our services
• Marketing: Sending relevant AWS infrastructure insights and service updates (with consent)
• Legal Compliance: Meeting legal obligations and protecting our business interests
• Quality Improvement: Enhancing our products and services based on feedback and usage patterns

3. How We Share Your Information

3.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Limited Sharing for Business Purposes

We may share your information in the following circumstances:

• Service Providers: Trusted third-party services (email providers, payment processors, analytics tools) that help us operate our business
• AWS Marketplace: Purchase and usage data shared with AWS as part of their marketplace platform
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, sale, or transfer of business assets

3.3 Confidential Information

For consulting engagements:

• All technical and business information is treated as confidential
• We sign NDAs when requested by clients
• Infrastructure details and business data are never shared without explicit permission
• Case studies and examples are anonymized to protect client identity

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit using TLS/SSL protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored in secure, enterprise-grade cloud services
• Regular Updates: Security systems regularly updated and monitored
• Incident Response: Procedures in place to respond to any security incidents

4.2 Data Retention

• Consulting Data: Retained for the duration of engagement plus 3 years for business records
• Communication Records: Email correspondence retained for 2 years
• Website Analytics: Anonymized data retained for 2 years
• Marketing Data: Until you opt out or request deletion

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

5.2 Cookie Preferences

You can control cookies through your browser settings:

• Block all cookies (may affect website functionality)
• Accept only essential cookies
• Customize cookie preferences by type

6. International Data Transfers

Our services are based in the United States. If you are accessing our services from outside the US:

• Your information may be transferred to and processed in the United States
• We ensure appropriate safeguards are in place for international transfers
• By using our services, you consent to such transfers

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services (such as LinkedIn, AWS Marketplace). This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will notify you via email or website notice
• Your continued use of our services after changes constitutes acceptance of the updated policy

10. Compliance

10.1 GDPR (EU Users)

For users in the European Union, we comply with GDPR requirements:

• Lawful basis for processing personal data
• Right to be forgotten and data portability
• Breach notification procedures
• Data Protection Officer contact available upon request

10.2 CCPA (California Users)

For California residents, we comply with CCPA requirements:

• Right to know what personal information is collected
• Right to delete personal information
• Right to non-discrimination for exercising privacy rights
• We do not sell personal information

This Privacy Policy is designed to be transparent about our data practices while protecting both your privacy and our business operations. We are committed to maintaining the trust you place in us when sharing your information.